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Location:Chesterbrook, PA
Benefits:Benefits Eligible
Employment Type:Full Time

Realistic average annual income range of 40-60K.

No Cold Calling.

We expect you to have basic computer and internet skills, and we will train on our company's products.

1&1 Internet, Inc. is a subsidiary of United Internet—a profitable, publicly held German company with a market cap of over $8 billion. 1&1 Internet’s North American headquarters is located in Chesterbrook, PA, a Philadelphia suburb. 1&1 Internet is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, 1&1 offers users every available resource to easily and affordably create and maintain an optimal online presence.

Founded in 1988, 1&1 Internet is a global leader among web hosting providers. Internationally, 1&1 maintains more than 13 million customer contracts with both consumer and business users and the 1&1 group manages over of 19 million domain name worldwide. It also operates 5 highly-secure, green data centers housing more than 70,000 servers.

1&1 has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, 1&1 has become one of the premiere web hosting companies serving the US market; making it one of the country’s top 5 web hosting companies. In September 2008, 1&1 opened a state of the art 55,000 square foot data center in Lenexa, Kansas.

Realistic average annual income range of 40-60K.

Benefits include:
• Paid vacation, holiday and sick leave
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401K
Duties:Outbound Telesales Agent:

Realistic average annual income range of 40-60K.

• Initiate a large volume of dials per day to newly-existing 1&1 customers - no cold calls.
• Spend 80% of an 8-hour work day dialing and speaking to prospects.
• Meet a minimum requirement of sales per week; the amount will vary, depending on the particular campaign.
• Build rapport and follow up with clients where necessary, in order close the sale.
• Provide clients with appropriate products and services to better their business’ online profile and presence.
• Maintain a target-oriented approach to achieving results, despite high volumes of customer rejection.
• Maintain a customer-focused approach to ensure that the recommendations provided are to better the customer’s situation.

We expect you to have basic computer and internet skills, and we will train on our company's products.
Qualifications:Minimum Requirements:
• At least one (1) year prior Outbound Telesales experience a MUST.
• A highly motivated, team-oriented, positive attitude.
• Extremely goal-oriented with the ability to focus on the task at hand.
• High School diploma or equivalent.
• Able to clearly communicate technical concepts to prospects whose technical backgrounds can range from expert-level web developer to extreme novice. Agents must be able to conduct professional and grammatically correct email communications with clients.
• The ability to multitask, researching customer information while holding a conversation.
• Ability to easily build trust and rapport with clients, and match appropriate 1&1 products to suit customer needs.
• Office-related computing skills including: proficiency with MS Office Suite and the ability to quickly master internal tools housing customer account information.
• Experience utilizing call center CRM tools a major plus.

We expect you to have basic computer and internet skills, and we will train on our company's products.

1&1 is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

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